At Iron City Supply, every product is built to order and tailored to your specifications. Because of the custom nature of our equipment, we do not offer standard returns or exchanges.

Quality Assurance

We stand behind the quality and accuracy of our products. If your order arrives with a defect or does not match the specifications confirmed at the time of purchase, please contact us within 5 business days of delivery. We’ll work with you to assess the issue and determine the appropriate resolution, which may include repair, replacement, or other corrective action.

How to Report an Issue

To initiate a review of your order, please email us or call us with: 

• Your order number
• A description of the issue
• Photos or documentation, if applicable

Contact information:

814-701-2111

sales@ironcitysupply.com

Our team will respond promptly to evaluate the situation and guide next steps.